Delivery
Our pieces are handmade with an average processing time of 5-7 days prior to shipping.
Once your order has shipped, you will be notified by email.
We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimates and we cannot guarantee an order to arrive by a specific time.
We encourage you to ship all items to a permanent address in order to ensure a successful delivery.
We send all orders tracked.
We do not accept liability for unsuccessful deliveries that are returned back to us.
Returns
If there is a defect or a problem with your order, or if it's just not what you were expecting, please email us within 14 days of the delivery date at “insert email here”.
Customers will not be refunded for initial shipping costs for returns or missed deliveries.
We are not responsible for the risk of loss or damage during return shipment. Please return the item in its original packaging within the 14 days or the return will not be accepted.
Items will be refunded provided that you have not used the item; it is in the same condition as when you first bought it, and you have taken proper care to ensure that any item is returned safely and not damaged in transit.
Return postage is the customer’s responsibility.
Cancelations
Cancellations are only accepted within 1 day of receiving your order.In the event of cancellations, please email hello@modul-objects.com as soon as possible.